You Do Not Have to Be Finished to Be Useful

Everybody thinks they have to arrive somewhere before they can help anyone. You are already qualified for somebody two steps behind you.

There is a sentence people say when you suggest they might have something to offer somebody else, and it comes out almost word for word every time.

"I'm not there yet."

Not qualified enough, not senior enough, not far enough along. Once I get the title, once I have my own act together, once I actually know what I'm doing. It sounds like humility and it is usually just an accurate description of how disqualified everybody feels, forever, including the people you think have arrived.

I will save you some time. That day does not come. I am 63, I have written a book, built a workshop, gotten certified in things, and I still have weeks where I do not know what I am doing. If the requirement is feeling finished, nobody in human history has qualified.

The Law of Contribution says growing yourself enables you to grow others. Read the order of operations there, because it runs both directions and most people only notice one. Yes, you have to be growing to have anything to give. But giving it away is also one of the fastest ways to keep growing, and if you wait until you are done you will have skipped the mechanism entirely.

Two Steps Ahead Is the Right Distance

Here is the thing that gets this Law wrong in people's heads. They picture the expert.

Twenty years of experience, a wall of credentials, dispensing wisdom from a great height. And measured against that picture, of course you are not ready.

But that person is often not who somebody needs. If you are trying to get through your first year on the job, an hour with the guy who has thirty years is a nice hour and half of it will not apply, because he does not remember what confusing feels like. He is too far up the road. The terrain he is describing is not the terrain you are on.

What you needed was somebody two years in. Somebody who still remembers which door sticks, who to ask, what the unwritten rule is, and how stupid you feel in week three. That person is enormously valuable and does not know it, because they are busy looking up at the expert and feeling unqualified.

You are two steps ahead of somebody right now. Guaranteed. Whatever you have been doing for a few years, there is a person on their first week of it who would give a great deal for an honest half hour with you.

What You Have That the Expert Does Not

Recent memory of being stuck.

That is the whole asset, and it has a shelf life, which is why this Law rewards contributing early rather than waiting.

The expert has forgotten. Not out of arrogance. It has simply been so long since the thing was hard that they can no longer locate the specific confusion, and so their advice skips the part where you are actually stuck and lands somewhere past it. Ask an expert how to do the thing and you will often get an answer that assumes four steps you do not have.

You still have those four steps. You remember exactly where you got lost, because it was recent and it was embarrassing and you have not had time to smooth it over into a story yet.

The other thing you have is proximity. Somebody looking at you can imagine being you. Looking at the expert, they cannot. That gap is not small. A huge amount of what stops people is the private belief that folks who do this are a different species, and one honest conversation with somebody two steps ahead does more to fix that than any amount of good advice.

What This Looks Like When You Get It Wrong

It looks like a monologue.

Somebody finally gets asked for help, and it goes to their head a little, understandably, and the hour becomes the story of their career. The person who asked leaves having learned a great deal about the person who answered.

The tell is the talk ratio. If you did most of the talking, it was not mentoring, it was an audience.

It also looks like advice given at the wrong altitude. Somebody comes with a specific problem and gets a philosophy. They wanted to know whether to send the email. They got twenty minutes on courage.

And it looks like contribution that is really about you. Wanting the credit, wanting the identity of being someone's mentor, wanting to be needed a little longer than you should be. The check on that one is honest and slightly uncomfortable: are you glad when they need you less?

Heart, Humor, Help. In That Order.

I sign everything I write that way, and it is not a slogan. It is the order of operations for this Law and it took me a long time to get it in the right sequence.

Heart first. Before you fix anything, the person has to know you are actually on their side. Skip that and even correct advice lands as criticism. This is not a warm-up. It is the thing that makes the rest possible, and it is mostly done by listening long enough that the person gets to the second version of their problem, which is usually the real one.

Humor second. Not jokes. Perspective. The ability to make something feel survivable, usually by being honest about your own version of it. When somebody is stuck, the most useful thing you can often say is that you did the same thing, worse, and here is how ridiculous it got. That does more than encouragement, because it makes the situation ordinary, and ordinary problems can be worked on.

Help third. The actual advice comes last, and it is the smallest part. By the time you get there it is usually one or two sentences, because the first two steps did most of the work.

Almost everybody runs this backward. They lead with help, because help is what they think they were asked for. Then they wonder why good advice did not land.

The Best Way to Thank Somebody Is to Become One

This is where the fifteen Laws close the loop, and it is not sentimental, it is structural.

Somewhere in your life is a person who spent time on you and got nothing back. Maybe you thanked them, maybe you did not, maybe they are gone. You cannot settle that account with them. The debt does not run backward.

It runs forward. The way that account gets settled is that you do for somebody else the thing that was done for you, and you also do not get paid, and they go on and do it again. That is the entire system, and every one of us is standing in the middle of it holding something we did not earn.

And here is the part that surprises people the first time. Teaching a thing is how you find out whether you understand it. You will get twenty minutes into explaining something you have done for years and hit a question you cannot answer, and you will go away and think about it, and you will be better at your own job because somebody green asked you something obvious.

That is the Law running in the direction people do not expect. You grow yourself and it enables you to grow others. Then growing others turns around and grows you again, which is why the people who contribute the most tend to be the ones still getting better at sixty.

Two articles that go further:

One Thing to Do This Week

Think of one person who is roughly two steps behind you. New in the role, new to the company, or just earlier in something you have been doing a while.

Send them one message. Not an offer to mentor them, which is a big word that makes everybody uncomfortable. Something smaller and specific: "You are about a year into this. If it would help, I am happy to buy you a coffee and tell you everything I got wrong in my first year."

That is it. Fifteen minutes to write, and it is the only assignment on any of these fifteen pages where somebody other than you gets something out of it this week.

You are not going to feel qualified when you hit send. Send it anyway. The feeling of being qualified is not a prerequisite, it is a thing that shows up afterward, about ten minutes into the conversation, when you realize you knew more than you thought.

About the author

Jay Olivo spent forty years in industry, most of it on a plant floor, before he ever called himself a coach. He is a John Maxwell Certified Executive Coach, a DISC consultant and a CPMM, and he wrote Leadership Between the Lines and built the LBL-10 workshop.

He runs John's 15 Laws Mastermind through Leadership TeamBuilder, a 501(c)(3) nonprofit, EIN 82-2541896. The Wednesday evening workshop is free and nothing is sold in it.

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